Refund policy

ALL SALES ARE FINAL

Purchases from Jodi Payne's Store are non-refundable and non-exchangeable, with the rare exception of a printing or product error.

CHECKOUT

Before to completing your checkout, please review your shopping cart carefully to be sure you've purchased the correct quantity, correct format (ebook, paperback, audio), and/or correct merchandise. 

EBOOKS

Ebooks are non-returnable and non-refundable. If you have issues with the ebook file, contact BookFunnel directly for assistance at help@bookfunnel.com.

PHYSICAL GOODS

All sales are final and we do not accept returns or exchanges. In the rare case of a defective item, you must contact the shop within 7 days of receiving the item. Please email jodipayneservice@gmail.com. Please use the subject "returns" and include your name, order number, reason for return, and photographs of the defective item and we will make it right.

You can contact us with questions at jodipayneservice@gmail.com.